Digital Product Design

User experience and usability audit

Identify any problem or opportunity areas in your user journeys with our expert analysis and lean user testing.

We analyse and guerrilla test a limited user journey of your choice to uncover usability issues, missed opportunities, and areas where you can create a more seamless and delightful experience. The report includes a summary of key problem areas and their impact on user perception. We will offer our expert recommendations for the opportunities to create a more intuitive experience.

Enquire about this package

Who it’s for?

This report is for businesses who want to improve their user experiences and need a some help on knowing where to start. They may not have the internal expertise, capacity or perspective to evaluate their user experiences.

Why do it?

  • Identify priority opportunities for improvement in the user experience
  • Enhance customer satisfaction
  • Boost conversion rates
  • Improve brand perception
  • Create competitive advantage
  • Build customer loyalty

What do you get?

  • UX Report: A well-documented user experience usability report
  • Annotated board: Annotated screenshots highlighting usability issues
  • UX Backlog: Prioritised list of fixes (quick wins vs. strategic changes)
  • Debrief call: A debrief session with the client to talk through findings and answer questions

Let’s talk.